Three Bournemouth Castlepoint
|Day of the Week||Hours|
|Monday||9:00 AM - 8:00 PM|
|Tuesday||9:00 AM - 8:00 PM|
|Wednesday||9:00 AM - 8:00 PM|
|Thursday||9:00 AM - 8:00 PM|
|Friday||9:00 AM - 8:00 PM|
|Saturday||9:00 AM - 7:00 PM|
|Sunday||10:30 AM - 4:30 PM|
About Three Bournemouth Castlepoint Store
We’re here to be the friendly neighbourhood faces of Three.
Following guidance from the Government, we’re excited to get back to doing that.
From 15 June onwards, we started re-opening some of our stores. We’re pleased to say Bournemouth Castlepoint is one of them.
However, things will be a little different, because there are some changes we’ve made to keep everyone safe. All of our reopened stores will also be operating on reduced hours for the first few weeks.
We’ll be limiting the number of staff and customers in-store so we can enable social distancing. So, if there’s nobody to greet you at the door, our team will ask you to join our queue. Don’t worry – they’ll guide you through all our safety procedures.
Our staff will also be provided with masks and gloves. You might not see it, but they’ll be smiling underneath them and eager to help.
Our team will clean everything regularly, and we’ll provide hand sanitiser for you to use when entering and leaving our stores.
Due to the risk of infection, we can’t accept cash payments, so come prepared with your card or phone to pay. Also, there will be new Perspex screens by the tills where social distancing isn’t possible.
If you’re bringing children with you, they’re more than welcome. However, we need parents to keep their children with them while visiting our stores, to keep everyone safe.
As much as we want to see you, if you can’t get into store, we totally understand. That’s why the Three app, My3 and our website are all available to you 24/7. You can check your bill, top-up and make any changes to your account with these tools.
Frequently Asked Questions
Never has staying connected been so important. These unique and worrying times mean change for everyone.
How we stay connected to loved ones is now at our fingertips. The hugs and handshakes will return. But until then, it's down to us to keep the show on the road.
We know that our customers are concerned about the effects of the Coronavirus in the UK. Three are taking all precautions in line with government recommendations, and our main priority is keeping you connected. We'll be re-opening stores from 15 June, but even if your local Three store is closed, you can still keep in touch with us.
The Three app is always your first port of call. You can answer most queries and manage your account at the tap of a thumb. You can use it to make payments, or talk to us over Live Chat in the app to do things like upgrade or cancel. At this time, we ask that you use these digital tools as much as possible, since our Contact Centre is operating a very limited service.
We’re offering free data access to all NHS websites, for all contract and Pay As You Go customers. All calls to NHS 111 are already free.
The NHS and its workers are at the forefront of the UK’s fight against Coronavirus. Easy access to information is vital, and we’re happy to help by giving data and calls access to NHS services.