|Day of the Week||Hours|
|Monday||9:00 AM - 7:00 PM|
|Tuesday||9:00 AM - 7:00 PM|
|Wednesday||9:00 AM - 7:00 PM|
|Thursday||9:00 AM - 7:00 PM|
|Friday||9:00 AM - 7:00 PM|
|Saturday||9:00 AM - 5:00 PM|
|Sunday||10:00 AM - 5:00 PM|
About Three Sunderland Store
We're here to be the friendly neighbourhood faces of Three.
Please sanitise your hands when you enter our stores.
Please let us know if you would like our advisors to wear a mask.
Our stores are regularly cleaned to keep us all safe.
Card payments are preferred.
In-store advice without leaving your sofa
Frequently Asked Questions
Never has staying connected been so important. These unique and worrying times mean change for everyone.
How we stay connected to loved ones is now at our fingertips. The hugs and handshakes will return. But until then, it's down to us to keep the show on the road.
We know that our customers are concerned about the effects of the Coronavirus in the UK. Three are taking all precautions in line with government recommendations, and our main priority is keeping you connected. Some stores may be closed, but remember that you can still keep in touch with us online.
The Three app is always your first port of call. You can answer most queries and manage your account at the tap of a thumb. You can use it to make payments, or talk to us over Live Chat in the app to do things like upgrade or cancel. At this time, we ask that you use these digital tools as much as possible, since our Contact Centre is operating a very limited service.
We’re offering free data access to all NHS websites, for all contract and Pay As You Go customers. All calls to NHS 111 are already free.
The NHS and its workers are at the forefront of the UK’s fight against Coronavirus. Easy access to information is vital, and we’re happy to help by giving data and calls access to NHS services.